General - page 12

When I first made a withdrawal, I filled in my bank account details, but the payment was always rejected. How do I solve this

Dear MetaQuotes Team, Many users of MetaTrader 5 face a significant inconvenience due to the absence of a "Close All" button for open positions. At the moment, traders must close each position individually, which is time-consuming and risky, especially during fast market movements. We kindly

Hi Team, I am new to VPS hosting. Recently took an EA on rent(1 month) and wanted to test it on my account which is provided with MT4 platform. Now I want to try the same EA but for MT5 platform. I am trying with "Change account" option in "Hosting" tab. It gives me below error : " Failed to move

Hello. I have a signal that for the last few days not get updated. The stats of the account stay as last week. I tried to delete and reactivate the signal and now it's also can not be published. Have tried to change investor password and that's also not helping. Can anyone help me solve the issue

Is anyone else getting slow loading and/or this error message from this Forum in a web browser

According to the documentation this should work (matching on the first 6 characters of the symbol). However it is not. Please advise if there is anything else I can try? My VPS is not copying the Signal providers GBPUSD+ trades. System is coping the signal providers symbol XAUUSD+ to my broker's

I have an account on Vantage and so does a friend, he is the better trader, so we thought that he could provide his trading signals that i could copy automatically on my account. Not sure about how to do this, so looking for some guidance. I do know: You can use a VPS, set up one account as a

To: payments@mql5.com AND support@mql5.com Subject: URGENT REFUND: Mistaken wallet funds - thought MQL5 was broker Message: I deposited $[10] to MQL5 wallet thinking this was a forex broker. I haven't bought anything. Please refund to my original payment method

I’m not receiving any push notifications on my iPhone when my EA opens a position. I want to receive them, but nothing comes through, even with Focus Mode turned off and all settings enabled. I don’t understand why this is happening. Can someone please help me

Good morning, Today I noticed that purchased products stopped working due to an “invalid license” issue. My programs' license should allow unlimited use. Everything was working fine just a few days ago. So far, I’ve found that only the bought products are affected by this issue. Please for feedback

Hello, For about an hour, I’ve been unable to install any of my purchased EAs, I keep getting an “installation failed” message. I’ve tried on different terminals and computers with the same result. Also, when I try to open the Market from the terminal, it attempts to load but just refreshes without

I am trying to take screen shot using the Save As Picture function by posting the image online in MQL5 and to get the link as well. However, it appeared to be screen shot of other users not mine

How can i activate the signal function to purchase the signal

Hello, last Sunday the MT5 installer downloaded directly from the broker (latest version) had a problem and couldn’t be installed at all — it showed the error in the picture, and sometimes it asked me to enter a proxy. But when I tried using the older setup file that I downloaded last month, it

Hello everyone, I have noticed that for the past month, MetaTrader 5 has been showing incorrect maximum drawdown values in account statistics and in exported reports. The drawdown number in the summary does not match the real equity drawdown, which makes the risk statistics misleading. Has anyone

I am trying to install MetaTrader5 and I am getting an error message that says Sorry, something went wrong. try again later! Please help

Hey what i said up top i need a broker that allows me to trade /es. can someone help me

Hello fellow coders/traders. I have some coding experience in Go and Elixir but i would like to learn MQL to eventually automate trading strategies i'm already using manually. I understand that experience comes over time but i can still use some of your suggestions on what learning material pr

where to request for vps credential . username and password

Hi i hope you fine i need help regarding the met a5 web terminal i am unable to calculate the and TP & SL correctly, TP and SL are displayed in points i am unable to know how much is my SL & TP in USD $ i need the solution how can get the tp & sl values in usd in meta5 web terminal. Waiting for your

Withdrawal unavailable: We need to perform additional verification of your account. This is a standard procedure meant to ensure the security of all MQL5.community members. Please contact Service Desk for further details how to proceed

Hello, How to contact MQL5.com support team. I tried this https://www.mql5.com/en/contact and it only predefined options and replies. Any Email ID or Way to contact support team

The updated version of the MetaTrader 5 platform will be released on Thursday, November 12, 2020. The new version features the following changes: Terminal: Fixed display of the synthetic Market Depth feature. Previously, this feature could be unavailable for some symbols. Synthetic Market Depth is

Hello, Anyone can help how to activate, use and create ONNX model from MQL5 EA ? I use MT5 version 5 and Build 5430. How to define ONNX library to be used in the EA code ? Thank you for your response

As you can see below, my application as a signal provider is rejected (I guess because I use a VPN). Is there a way to reapply

I am using an EA that is in MQL5 market. Can I publish a strategy that I use from a listed EA in a MQL5 market as a publisher? Customized with my own settings

Hi cant login from MT5 and also cant login on browser and reset password can only login using my google account

Hello, The contact form and chatbot prevent me from reaching Billing. I am an EU registered company and VAT is still applied on my purchases. Could a moderator please forward my request to the Billing / Tax department? Thank you

2025.12 .05 14 : 09 : 18.910 Virtual Hosting: 6754555 your environment is not synchronized with hosting server 'VPS Amsterdam 30' for account '4547300' on 'ErranteSC-Demo2' please can anybody tell me why this happens and what to do to make it work

Hello MetaQuotes Support or anyone who could please help me I am reporting a possible bug in MetaEditor. *Unable to see status bar as per https://www.metatrader5.com/en/metaeditor/help/workspace/status_bar * Version: MetaEditor 5.00 build 5445 Build date: 23 Nov 2025 OS: Windows 11 (64-bit) Issue