General - page 7

I was using the cloud agent when my account balance went negative. Previously, I believe it would automatically stop and switch to local processing only when the balance reached $0. How can I configure it to prevent my account balance from going negative

How can I officially offer an older version of an EA to a client

Hi Support Team, I have sufficient MQL5 balance in my account, but I cannot rent a virtual server. When I try to pay for VPS, I receive this error: "Payment failed – Operation is unavailable." My balance has already been charged successfully, but VPS rental cannot be completed. Could you please

Hello, I need help escalating an urgent MQL5 VPS/payment issue. My MQL5 account balance shows 40.00 USD. My MetaTrader VPS still had around 1 day remaining, and automatic renewal was enabled. The VPS Basic plan costs only 15 USD/month. However, the VPS was not renewed automatically and the VPS

hello, i need your help, i installed wine in ubuntu, and then installed MT5, when i try to open Market i have this view . Do you have any ideas ? thanks

Hello, my question is: Is it possible to set alerts in the MetaTrader 5 iPhone app when certain levels are reached? I’m not referring to the ability to forward notifications from the PC version to the iPhone, but to setting up alerts directly within MT5 for iPhone. Thanks in advance for your hints

I am experiencing a network connectivity issue regarding the website https://www.mql5.com . Please find the details of the problem below: Problem: The website is completely inaccessible from my home network and another specific local network. Symptoms: The page times out or shows a connection

I’m currently writing “open source” code for another user on the forum to generate Renko charts using MT5’s “Custom Symbols” , so I decided to document the procedure and to submit it as an Article to be published here as soon as I have completed writing it. The article will describe how to generate

hello, i saw in some places how i suppose to swich the account in the mql vps but i really can not find how to do so. really appreiciate if someone can help. :)

Hello, I downloaded a metatrader version from a prop firm and now when I try to download a demo EA from the website they are not showing up in my original metatrader EA section just the prop firms version. Also, I can still download demos if I download through the desktop application marketplace but

Hello! I am experiencing an issue with the messages section in my account and it says "Account temporarily banned" when I try message my customers. Once in a few hours, the "ban" gets lifted and I am able to message my customers again, but after a few messages it automatically gets banned again. Can

Hello MQL5 community, I’m working with post-training models (e.g., ONNX format) integrated into my trading system, but I am facing a limitation: the models are essentially frozen after training and deployment, and I am unable to update or adapt them dynamically based on new market data. My question

Message: Hello, I am experiencing two UI issues with the MT5 app on my tablet: ​Trade Modification Issue: I have enabled "One Click Trading" and "Confirm trades on chart" in the settings. However, when I try to modify an active trade, a confirmation window still opens next to the chart instead of

Subject: MetaTrader 5 crashes on macOS Tahoe 26.5 with Wine Hello, Since updating my Mac to macOS Tahoe 26.5 , my MetaTrader 5 installation running through Wine has started crashing repeatedly. Here are the details: macOS version: Tahoe 26.5 Mac model: Apple Silicon M3 MetaTrader 5 build: 5833 Wine

“Has anyone successfully implemented dynamic optimization in MetaTrader 5? If so, what methods or approaches did you use?”

I noticed that accessing free/demo signals still requires full registration/verification even for users in Iran. Since these are free signals (no money involved, no trading of real capital, purely for demo/testing), why is the registration requirement still enforced? It seems like an unnecessary

Occasionaly, there are cases with a 0.00 profit factor in backtesting with the strategy tester. Looking closer at these cases, it turnes out that they all have 100% win trades. Moreover, these cases have typically a poor combined score, although all other criteria (profit, number of trades, drawdown

I purchased an EA a few days ago and it worked fine. I clicked the "update" button for an updated version today but nothing happened. When I deleted the EA and tried to install again. The "install" button didn't work either. The Journal tab shows "failed download product 'EA name' [403]". I

Please what should I do my EA stop trading because I adjusted the Stop Loss to 10 Points I.e 1Pips

Hi, I’d like to ask where you get free historical tick data for futures? From what I can see, access to such data is usually paid, but I’m wondering if there might be some way around it. I was thinking about using CFD broker data as an approximation — of course it won’t be 100% accurate compared to

Hi. I can see my mql5 chats on my terminal and see that the signal are connecting. However, when i try opening mql5 on my microsoft edge, there's an error on the screen. Also, in the terminal, it says "cannot connect to www.mql5.com ". I have tried the host default file, as well as checked the

High Win Rate, Low Max Drawdown, High Profit Factor, High Recovery Factor

I can't add tools(objects) in strategy tester visual mode. Also when using indicators which are drawing objects that can be selected and edited in live charts - can't be selected and dragged or edited in strategy tester. All these things could be done in MT4 strategy tester,this is driving me mad :(...

Im able to connect to the Vps with my EA but it will not oprate properly like the setup file. it will not multiple the orders or follow other setting in the file. I tried few time to full migrate with no change. feels like the setup file dont load fully. anyone experience this before

what do i do

MetaQuotes has once again demonstrated its leadership in creating innovative solutions for the financial industry. At the Forex Expo Dubai 2025, held on October 6–7, the company received two prestigious awards: MetaTrader 5 was named Best Multi-Asset Trading Platform Including Web and Mobile

I will use this topic to post reported bugs to Metaquotes in a centralized place. Please DON'T POST here without contacting me in private firstly. I don't want this topic to become garbage and polluted by useless discussion. So contact me first please, we will check together if the bug is confirmed

Hi. while trying to resolve account ban problems, i accidentally clicked on "Delete Account" and the ticket went through. I did click cancel afterwards but how can I be assured that the ticket was really cancelled and my account won't get deleted? thanks

Hi guys. I really need help. I accidentally register a new MQL5 accounts because I never login into my old account. I tried to register to be a seller, but my application has been rejected because I have another MQL5 Account (previous one). Can anybody help me how to activate my seller application

By mistake i have unsubscribed the subscription how i can restore it? The payment is already done for the subscription