General - page 3

Hello MQL5 Community, I am developing an offline MQL5 software testing environment on an Ubuntu VPS using Wine. I need to compile existing .mq5 source files without connecting to a broker or starting the MetaTrader 5 trading terminal. I have a few technical questions: Is there an official, complete

I have discovered a bug in one of the Standard Libraries: \Include\Indicators\Series.mqh in function CheckLoadHistory. How do I contact Service Desk? There is no link for Service Desk on my profile menu as some pages indicate. Other pages tell me to install TeamWox but provide no sign in details

Subject: Can MQL5 uniquely determine the UTC open time of historical CopyRates bars? I would like to clarify the technical guarantees of MetaTrader 5 regarding historical bar timestamps. This is a question about MQL5 API behavior, not trading strategy or a specific broker's DST policy. Suppose a

Hello, I am developing a Python-based trading system using the official MetaTrader 5 Python package. I am experiencing a persistent IPC timeout when attempting to connect Python to the MT5 desktop terminal. Environment OS: Windows 64-bit Python: 3.13.15 (64-bit) MetaTrader5 Python package: 5.0.6231

Hello MetaQuotes Support, I am experiencing a persistent error with the built-in AI Assistant in MetaEditor when using MQL5 Lite. The following error has been occurring since October 9, 2026, and persists even after waiting more than 10 hours: "Rate limit exceeded: The account does not have enough

Hello, My MQL5 account is verified, but my Seller registration / Verified User application was rejected by the automated checks. I have provided my genuine personal information and completed the required verification process. However, I received the following message: “Your application has been

Assist, please

Hello, I am investigating a recorded margin-calculation observation in the MetaTrader 5 Strategy Tester. The native OrderCalcMargin() function returned TRUE , but the required margin was exactly 0.0 , with an immediate GetLastError() value of 0 . Recorded environment and inputs Property Recorded

apparently this problem happens only when using localhost address(127.0.0.1) , can someone confirm this? i hope moderators see this to solve this problem

Hello, I'm trying to complete Seller verification on my account (LonaGoldHunter). Phone verification is done and my ID document photos were accepted, but the final Sumsub liveness step is blocked. On every device and network I try (mobile data, home WiFi, another WiFi, laptop), the Sumsub page

Hello. I am investigating timestamps returned by the MetaTrader 5 Python API. A sanitized public-market example from PETR4 on 7 October 2026, with terminal build 6246, returned: symbol_info_tick: time=1791389471; time_msc=1791389471006; last=54.72; volume=100; flags=1080. The literal Unix-epoch

Hello everyone, I am monitoring an MT5 account in read-only mode . The account owner says they are using an EA to trade, and the account makes more than 1,000 trades per day . However, when I check the History/Deals , the trades are shown as "Manually" instead of "Expert" . So my questions are: If

My add product interface in not showing

Hello, I am already registered as a seller but have been thinking about registering as a company. However I am not sure why I should do it. I have seen a lot of the sellers here represents their company. Can someone please explain me what are the differences registering as an individual seller and

How do I get the best History Quality in backtests

I would like to confirm the timestamp semantics of historical tick data in MetaTrader 5 desktop terminal build 6231. This question concerns the platform timestamp representation only, not broker pricing. In MetaTrader 5: Symbols → Ticks → historical tick data and the CSV exported from that window

Hello, I’ve encountered issues with the bar data retrieval functions—CopyRates, CopyOpen, Copy..., etc. I am running tests on 6–7 years of historical data using the "Strategy Tester." To get straight to the point: I’ve run into situations where the `OnTimer` event triggers and a bar is added—one

How to start with MT5 platform : summary. As our topic about " How to start with Metatrader 5 " is going to be huge, here you find a summary, with main links. A very good article to learn how to use this site . How to start with MetaTrader and forex , the beginning , Some news about MT4 and MT5 for

Growth rate n my signal just changes from 216% to 48% without any trade

Hello, I accidentaly deleted the toolbox(which was pinned/locked) on the bottom of the screen, when I click on View->ToolBox it shows a small window that I can't pinned down back to the bottom nor enlarge it so I can see my trades. What can I do? Thanks

Dear MetaQuotes Technical Support Team, I am contacting you to request technical clarification regarding the Computer ID (CID) recorded by MetaTrader 5 trading servers. A trading firm has identified identical CID values across accounts belonging to different customer profiles. I have been informed

My account has been locked since last month and i need help, when ever i go to service desk it doesn't even load. Please i need urgent help

Brooky Trend Strength Indicator As you see so often. The trend is your friend until the end. This indicator could help you stay out of those nasty ranging battles or show you when there is an end coming up. Hope it helps. The indicator shows the power of the trend that is in place and whether a pair...

Tens of thousands of traders use MetaTrader 5 VPS as a secure, reliable and fast hosting solution for automated trading. Recognizing the growing popularity of the service, brokerage companies approached us for the possibility to utilize VPSs to reward loyal users. This is how the Sponsored VPS

Dear MQL5 Support Team, I am writing to request assistance with verifying my phone number for my Seller account registration. When I enter my mobile number to register as a seller , the system prompts for an SMS confirmation code, but the SMS never arrives on my phone. Here are my account and

Do you think its beneficial for Metaquotes to make it possible to run custom indicators on mobile phone like TV does

Request for Refund – Accidental Deposit to MQL5 Services Dear MQL5 Support Team, I am writing to request a refund of funds that I accidentally deposited into my MQL5 Services account. I made this deposit believing that the funds could be transferred to my MetaTrader 5 trading account for forex

Hello, On 8 October 2026, using Chrome on my account Zoltanikus, I submitted friend requests to 20 selected developers. My profile shows only 11 outgoing requests after clicking Show more, with one accepted friend. I checked one missing request by submitting it again to Evgeniy Kravchenko

Could MetaQuotes clarify the following technical questions about MetaQuotes-Demo, terminal build 6235 and the official MetaTrader5 Python package 5.0.6180? The observations below were read-only. 1. **Tick timestamps and request bounds.** At host UTC 2026-10-05 23:50:28.023858, EURUSD

Hi there, I am currently trying to connect my expert advisor to a remote machine via the network functions SocketCreate, SocketConnect and secure it with SocketTlsHandshake. For that I created a self-signed certificate. Currently, the handshake fails with the expected error 5274 and I want to find