General - page 3

Hello, I am unable to complete phone verification for my MQL5 account. The issue appears to be with the MQL5 OTP delivery system. I have tested two different active Azerbaijan mobile numbers (+994), and neither receives the verification OTP from MQL5. Both numbers work normally and can receive other

Provider: MQL5 Lite Response: Let me start with the mandatory pre-flight. First, I need to call get_workspace_info on MetaEditor (the metaeditor5 server). Let me look at the available tools. Actually, the metaeditor5 extension instructions say: "MANDATORY PRE-FLIGHT STEP: The absolute first action

So I am trying to verify my phone number on mql5, so I can sell EA, but I am not recieving any code, I've tried both sms and TG bot. Thanks

Dear MetaQuotes Technical Support, We request an authoritative technical clarification of the time semantics used by the official MetaTrader5 Python package. This is a specification question, not account troubleshooting. The requesting environment uses MetaTrader5 Python package 5.0.5735 with

Hello, I'm trying to complete Seller verification on my account (LonaGoldHunter). Phone verification is done and my ID document photos were accepted, but the final Sumsub liveness step is blocked. On every device and network I try (mobile data, home WiFi, another WiFi, laptop), the Sumsub page

I live in Australia and trying to rent VPS from Metaquotes/MQL5. My target is to execute my EA from the VPS for fast trade execution. When I pay using my bank card, my bank sends me notification to approve the payment and I approve it. Then after about 3 seconds I receive the following message: "

Hello MetaQuotes / MQL5 Technical Support, I need an authoritative clarification about timestamp semantics in the official MetaTrader5 Python package. This is a read-only diagnostic; no orders are being placed. Environment: • MetaTrader5 Python package: 5.0.6180 • MetaTrader 5 terminal build: 6182

I've got a couple fake purchases from noname user, the purshases were declined , I have no idea about why, what and who is the buyer. Then I received a messeage that I couldn't withdraw any funds from my acc and I need to do a verification - I created a ticked and no one respond for 3 weeks

Hello, I am trying to publish a free open-source Expert Advisor to CodeBase and I am stuck at the "Code" step, which stays at 20%. The requirement "At least one screenshot is required with dimensions up to 750x500" does not clear. I have attached a PNG screenshot of 700x467 pixels, and I also tried

The new Code Folding feature introduced in MetaEditor is a very useful addition!! However, there is currently no convenient way to collapse or expand all folded sections at once... I would like to request the addition of the following commands: Collapse All Expand All It would also be useful to have

My EA relies on fast execution especially with trailing SL therefore I bought VPS subscription it gives better ping when placing Buy or sell order when it has to modify order repeatedly to trail SL it gives high latency is there a way to improve latency

after update product i complete publish setup but its still showing in draft mode and validation pass what i need to do for complete publish it

Hello, dear MQL5 community. I would like to ask why, when a new product is published, it appears on a much later page in the "New Experts" section. On September 24, 2026, I published an MT5 Expert Advisor, yet it is listed on the 7th page of the "New" section! Isn't the "New" section specifically

Upcomers confirms that Upcomers-Server is the correct current MT5 server

Hello, I’m facing an issue with my trading setup. When I connect using my mobile internet, the EA opens trades normally. However, when I use the VPS, no trades are opened at all. The settings are the same in both cases, so I’m not sure why it works on mobile internet but not on the VPS. Please

On XAUUSD I treat spread as a veto, not as a small cost. If the broker widens into a news candle, I skip the setup even when RSI and Stochastic agree. A correct direction with a bad fill is still a losing process. I wait until spread returns to normal, then I look at the H1 close again

Hello MetaQuotes team, I need an authoritative, source/runtime-specific clarification for private, non-commercial scientific validation in the forksAi-personal project. Exact environment: Server=MetaQuotes-Demo Company=MetaQuotes Ltd. Symbol=EURUSD Terminal build=6204 MetaTrader5 Python

Summary Requesting an update to the native Volumes indicator in MetaTrader 5 to include an input setting/toggle that allows traders to choose between the default volume-comparison mode and a candle-direction coloring mode. Current Behavior The built-in MT5 Volumes indicator strictly colors its bars

So Im trying to change the vps subscription from a to b, typing in the account & server, after pressing the "next" button, it just refresh the page and do nothing. May I ask how to make it right

Hello, I came across a weird behavior from enabling DOM on the Terminal.. So, it's all good, as long as we do not change anything in the Market Watch.. The moment we do that, all hell breaks loose: DOM will not close from the menu, maybe it will close after many attempts with Alt-B, it "magnets"

I am experiencing a persistent issue with MetaTrader 5 running on Linux (currently Linux Mint 22.3 Cinnamon, but also tested on Arch) via Wine 10. The Problem: When modifying a transaction or an alert on the chart using the drag-and-drop method, the object is lost if the cursor stops moving for even

how to contact customer service? thank You

I decided to create this thread to help to myself and to the others to start with Metatrader 5. I am experienced in MT4 and in forex in general (i hope : ) but we traders really need to collect all the information about it in one place. I will make some posts about 'how I am starting with MT5'. :)

Hi everyone, I would like to hear the opinions of developers who have been selling their products on the MQL5 Market for a longer time. I am trying to understand how product visibility and ranking actually work, but it seems that there are many different opinions and observations on this subject. I

Hello, I am investigating historical bar availability on MetaQuotes-Demo, MT5 build 6191 , for XAUAUD and XPTUSD . A native MQL5 script made one date-range CopyTime request per symbol/timeframe/window: eight calls in total, with no retries. Both M1 and H1 were queried for these inclusive raw

Currently, when running a backtest in the MT5 Strategy Tester , the full backtest report is only generated after the testing process reaches the end of the selected testing period. However, if the backtest is still running and the user clicks “Stop” , the test stops immediately and no backtest

We have updated Market rules regarding product descriptions more than two months ago. Sellers have had enough time to correct their product descriptions: To remove excessive styles, icons, and emojis, To remove links leading to third-party resources, To add links to built-in MQL5.com chats instead

The MetaTrader 5 platform update will be released on Friday, July 24, 2026. The main new feature of this release is the built-in support for the Model Context Protocol (MCP) and AI agents. The terminal and MetaEditor now include an integrated AI Assistant that can help analyze markets and trading

Hi All, I was hoping out there someone might be able to help me. I am trying to write an EA. it is a simple hammer and stars strategy. I tried to get ChatGPT to write it but nothing that app does helps or is successful. The logic is simple. Buy when hammer is .333 must be a bull candle. Opposite for

Hello, my question is: Is it possible to set alerts in the MetaTrader 5 iPhone app when certain levels are reached? I’m not referring to the ability to forward notifications from the PC version to the iPhone, but to setting up alerts directly within MT5 for iPhone. Thanks in advance for your hints