Activations of a product purchased from the marketplace were taken away - page 12
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Firstly, no one has seen the text of the description. Secondly, the number of activations is not a description, it's an option from the Marketplace. Therefore, for the time being, there is no question of blocking the Seller's account.
First, the buyer brought proof that he had 10 activations after the purchasethe product description or the rules does it say that the number of activations is a marketplace option.
The rules say:
4.13. The number of free Activations of the Product available to the Buyer on other equipment after the purchase of the Product is determined by the Seller. The minimum number of such Activations is 4.
I.e. Seller promised 10 activations before purchase, but left only 5 activations after purchase.
So, on the one hand, the seller exercised his right to determine the number of activations and, on the other hand, violated rule 7.6:
7.6. Fraudulent actions and/or an inaccurate description of the Product will result in the blocking of the Seller's account and a refund of the proceeds from the sale to the buyers.
The number of activations is a manual adjustment made by the retailer. If he wants to, he will give additional activations, if he doesn't want to, he won't.
Firstly, no one has seen the text of the description. Secondly, the number of activations is not a description, but an option from Market. Therefore, for now, there is no question of blocking the seller.
The number of activations is a manual setting performed by the seller. If he wants - he will give additional activations, if he does not want - he will not.
the terms and conditions of the deal cannot be changed after the deal has been made
Or there was no deal?
Look carefully at the screenshot - there were 10 activations first. 10 ephemeral activations, not yet realized. Then these ephemeral ones became fewer and just at one step these ephemeral activations were deleted by the seller. The buyer was not harmed - as no one took away the actual activations that had worked.
What are you talking about? What "ephemeral activations"? Why are you pulling the non-obvious out of thin air?
The screenshot shows that there were 10 activations in total -- it says "out of 10" -- and then there were 5, it says "out of 5"
Why did the seller reduce the number of activations originally sold after the purchase?
Just assess the situation sensibly.
p.s. In the screenshot it says: "You have bought and successfully activated the product ... activations left: 9 out of 10"
why all of a sudden "...0 out of 5 left".
I am 80% in this service as a seller and I can understand both buyers and sellers.
Having read this thread and the comments on activations, I would like to suggest the following:
1. Make an option to add activations by mutual consent of the seller-buyer in the PM. (In the menu sales to make a tab with the goods and the nickname who bought, and there's already doing additions activations on nickname/goods)
1.1 The minimum number of activations 5 pcs. make a pattern for absolutely all products.
1.2 The activations are tied specifically to the buyer separately for each purchased item (minimum and remains 5 pcs. The rest is negotiated with the seller-buyer)
What are you talking about? What "ephemeral activations"? Why are you pulling the non-obvious out of thin air?
The screenshot shows that there were 10 activations in total -- it says "out of 10" -- and then there were 5, it says "out of 5"
Why did the seller reduce the number of activations originally sold after the purchase?
Take a reasonable assessment of the situation.
The debate about the optimal number of activations is eternal. Three, four, five, ten...
Microsoft has solved this problem in a simpler way. They give one activation of the Windows, but after 90 days you can activate the Windows on another computer as well.
I suggest that Metakvotam do the same thing: one product, one activation. After 90 days, it is possible to activate on another hardware, but the activation on the previous hardware must fail and not run again (I think Metakvotam know how to do it - compare hash of motherboard serial number, license number etc.; and monthly rent of products in the Market already works fine).
Thus, we always have only one copy of a purchased program, wandering from computer to computer. Nowhere is the program double, triple or tenth, and there's no point in buying in groups. And sellers won't play around with increasing/decreasing the number of activations... Naturally, sellers will have to lower current prices by several times under such a scheme.
If the user wants to purchase another copy of the product, for example, for another terminal, so that he can use them (the products) in parallel, no problem, let him buy it. Again, this copy will have only one activation.
UPD:
It would also be possible to do this: so that the buyer at any time can transfer the product to another computer, on the first computer he would have to press the "Deactivate" button and on the other "Activate". That is all. The purchased product is always in the same number.
The buyer has used five activations. He still has them. No one took the activations away. The buyer simply had a chance to use 10 activations - but he didn't have time. He managed to do 5 activations - no one took them away.