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Servicedesk is not responding. It's been over a month since withdrawal restriction and over three weeks since contacting support. Account is verified. Is this a gimmick like that? "
Thank you. Only after contacting the forum was the problem resolved.
Please help with a similar problem.
Restriction occurred after depositing in MQL5
Service Desk is not responding.
Can't buy or install anything from purchased products...
Thank you
DearService Desk, I am very glad that you responded to my request #2746281 with a counter question, but can I still remove the restriction?
I'm a normal user, just topped up my balance from my card and the blockage occurred. I didn't do anything else, let alone any fraudulent activity...
Good afternoon.
Please clarify, what is the reason for blocking financial transactions again???
I didn't even top up my account, just clicked the rent a product button and got blocked right away.
Application#2746281....
2020.08.06 wanted to renew signal subscription, ended up with financial restrictions .
I applied#2785798
Received an answer:
Support Team 2020.08.07 14:05
Hello.
Your account is linked to other accounts that we have found to be fraudulent on the site. This is 100% proven.
Unfortunately, you cannot use our services anymore.
Sincerely, MQL5.com support service.
what do i do with this ?
I still have 15 open orders on this signal ( my order has expired on 2020.08.07)
I should prolong subscription to another signal in the near future, it currently has 25 open orders ...
Good afternoon.
Please clarify, what is the reason for blocking financial transactions again???
I didn't even top up my account, just clicked the rent a product button and got blocked right away.
Application#2746281....
You have already been answered.
Your account is linked to other accounts that we have caught you in a fraudulent act on the site.
Unfortunately, you can no longer use our services.
You have already been told
Dear servicedesk, could you please respond to my ticket #2751959, with a similar problem.
The account has been checked for over a week now, no explanation has been given.
Thank you very much in advance!
Dear servicedesk, could you please respond to my ticket #2751959, with a similar problem.
The account has been checked for over a week now, no explanation has been given.
Thank you very much in advance!
Thank you very much for the quick response!