Financial transactions are restricted! I don't know what to say! - page 6

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Look at request #2164716 in servicedesk, please. It's been on hold for almost 24 hours. The money in the account is frozen.
 
Yes, in the past, when servicedesk was "flooded with requests", the response was quicker(
 
Unlocked - thank you.
 
Taras Slobodyanik:
Unlocked - thank you.

How long did it take to process your application?

 
Evgeniy Zhdan:

How long did it take to process your application?

in unprocessed ~4 hours (since morning)
and then ~30-40 minutes

 
Taras Slobodyanik:

in unprocessed for ~4 hours.
and then ~30-40 minutes.

That's weird. I've had mine open for 24 hours

 

Yesterday there was an error when transferring to epayments and I applied to servicedesk.

They told me today that it was a temporary problem and that I should try again.

But how can I try again if funds are frozen?)

 
Stanislav Dray:

Yesterday there was an error when transferring to epayments and I applied to servicedesk.

They told me today that it was a temporary problem and that I should try again.

How can I try again if my account is frozen?)

Same here. Also frozen, also epayments and also yesterday

 
Evgeniy Zhdan:

Likewise. Also frozen, also epayments and also yesterday

I got a reply from servicedesk.

Support Team2018.10.03 09:12

There were temporary communication problems, try again


and....closed the application..Money is still frozen

 
Hello. The account has been blocked for two days. Service Desk is not answering. Subscribers are running out of time. Can't renew.
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