No one knows what you did and what you checked, because no one see your logs, and no one can check everything about what you are talking on the thread (because words are nothing in this situation without any proofs; and proofs are the logs and screenshots uploaded to the thread).
that you have Internet Explorer the latest version installed on your PC (I am having version 11);
that you are using the latest build of Metatrader,
that you are login to Community folder using your login - not your email; your login is tangchao
that your password is less than 10 characters (if your password is 10 or more characters - change this password; read this thread for information).
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1. "authorization failed" issue solving #1 2. possible fixing #71 and #80 3. product is purchased but not downloaded yet https://www.mql5.com/en/forum/333647 4. all possible options and about what to do: post #9 5. how it was solved: post #13
日志在哪里？
IE是最新的
Where is the log?
log = Journal
IE is the latest
No one knows what you did and what you checked, because no one see your logs, and no one can check everything about what you are talking on the thread
(because words are nothing in this situation without any proofs; and proofs are the logs and screenshots uploaded to the thread).
You should check everything by yourself.
论坛
求助：我的win10电脑怎么无法下载指标？
Sergey Golubev, 2020.10.05 10:31
Make sure -
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1. "authorization failed" issue solving #1
2. possible fixing #71 and #80
3. product is purchased but not downloaded yet https://www.mql5.com/en/forum/333647
4. all possible options and about what to do: post #9
5. how it was solved: post #13
...
(because words are nothing in this situation without any proofs; and proofs are the logs and screenshots uploaded to the thread).
...
日志=日记
能帮我看看吗？谢谢
这是全部日志
这已经确定是你系统的问题了，试一试internet网络重置，关闭杀毒、或广告屏蔽软件……win10的话，需要安装microsoft edge浏览器试一试
这已经确定是你系统的问题了，试一试internet网络重置，关闭杀毒、或广告屏蔽软件……win10的话，需要安装microsoft edge浏览器试一试
好的，谢谢
This is all logs
Are your products for MT4 or MT5?
Are you sure that you are using MT4 for MT4 products?