Forum

Payment card details

MQL5 has my bank card details stored but my bank have changed my card. I cannot find how to update my card details, Can anyone help

Optimizer Problem

I would like to export my MT5 optimizer results but it seems not to work. Unfortunately your site will not allow me to attach a .XML file. I have tried two different terminals with the same result, both build 4330. The first line of the output relates to the error - " This XML file does not appear

Balance

When topping up MQL5 services we see something like Balance: 170.00 USD (locked: 120.00 ) Is the locked amount part of the Balance amount or separate? In other words in the above example do I have $170 available for use? Or $50 (170 minus 120)

Signal Info

A few days ago I moved a signal I am subscribed to. I moved it to a different account on a different VPS. Before, on the signal providers page I would see his positions and orders under 'Positions' and an up to date history of his trades under 'Trading History'. Now I get " Enable copy trading in

Moving an account

I want to move a MT5 account on which a signal service is running from one computer to another. If I just delete the account on the first computer then install it on the second, will the signal service automatically follow

Move Subscription

On the 'My Subscription' page there is a Move Subscription option. Can this be used to move a subscription to the same terminal on a different VPS? In other words, if I move the terminal from one VPS to another can I then move the subscription across

Subscribe more buttons

I am already subscribed to a MT5 signal. On the signals page there are 'Subscribe more' buttons, see attachment. Do these buttons allow extra subscription on the same account, or to a different account? <Image deleted>

MQL5 VPS Setup

I know there is a lot of material on this subject but I cannot find clear and concise instructions. Am I correct that I should download an instance of MT4 or MT5 onto my home PC and set it up for the broker account I want to use? Then rent the MQL5 VPS? Do I synchronize now? Will I get instructions

Auto + Manual

I am running an EA on a live RAW MT5 account. The EA only risks 2% of the equity. Could I make small manual trades on the same MT5 terminal without problems

Default Chart Template

I would like to stop my MT5 terminals from displaying Tick Volume on every chart I open. Presumably I must edit the default chart template but cannot find it. I have waded through Help Topics where it is said to exist and it is said that it can be changed. Thanks for any help