David Swann
David Swann
David Swann
Added topic Payment card details
MQL5 has my bank card details stored but my bank have changed my card. I cannot find how to update my card details, Can anyone help
David Swann
Added topic Optimizer Problem
I would like to export my MT5 optimizer results but it seems not to work. Unfortunately your site will not allow me to attach a .XML file. I have tried two different terminals with the same result, both build 4330. The first line of the output
David Swann
Added topic Balance
When topping up MQL5 services we see something like   Balance:   170.00 USD   (locked:   120.00 ) Is the locked amount part of the Balance amount or separate? In other words in the above example do I have $170 available for
David Swann
Added topic Signal Info
A few days ago I moved a signal I am subscribed to. I moved it to a different account on a different VPS. Before, on the signal providers page I would see his positions and orders under 'Positions' and an up to date history of his trades under
David Swann
Added topic Moving an account
I want to move a MT5 account on which a signal service is running from one computer to another. If I just delete the account on the first computer then install it on the second, will the signal service automatically follow
David Swann
Added topic Move Subscription
On the 'My Subscription' page there is a Move Subscription option. Can this be used to move a subscription to the same terminal on a different VPS? In other words, if I move the terminal from one VPS to another can I then move the subscription
David Swann
Added topic Subscribe more buttons
I am already subscribed to a MT5 signal. On the signals page there are 'Subscribe more' buttons, see attachment. Do these buttons allow extra subscription on the same account, or to a different account?   <Image deleted>
David Swann
Added topic MQL5 VPS Setup
I know there is a lot of material on this subject but I cannot find clear and concise instructions. Am I correct that I should download an instance of MT4 or MT5 onto my home PC and set it up for the broker account I want to use? Then rent the MQL5
David Swann
Added topic Auto + Manual
I am running an EA on a live RAW MT5 account. The EA only risks 2% of the equity. Could I make small manual trades on the same MT5 terminal without problems
David Swann
Added topic Default Chart Template
I would like to stop my MT5 terminals from displaying Tick Volume on every chart I open. Presumably I must edit the default chart template but cannot find it. I have waded through Help Topics where it is said to exist and it is said that it can be
David Swann
Added topic Chart Switch Bar
In my terminal the 'Chart Switch Bar' had handy tabs for each chart. This bar has disappeared since I clicked the Tile Windows icon. Ive tried hard but cannot restore it. Can someone tell me how to get the tabs back please? Thanks Dave
David Swann
Added topic Passwords
I just trade using MT4 and MT5 manually and with EA's, I don't offer any code that I have written on here. So, to activate an account I download MT4 or 5 and enter credentials, (only one password). Now I want to change the password but find that
David Swann
Added topic Indicators
Do indicators have a limited number of activations, like EA's
David Swann
Added topic Cannot Update EA
There is a new version of the EA I bought. The system tells me to go to Market\Purchased on my terminal, but there is no such place
David Swann
Added topic EA New Version
There is a new version of my EA. Instructions for update are go to Market \ Purchased on the terminal. There's no  such place that I can find
David Swann
Added topic Demo
I am wanting to get a demo version of MT5 with MQL5 data for backtesting EA's. I downloaded the platform using the 'Install Platform' link at the bottom of this page. I get the error - 2021.08.12 09:01:38.958 Network '29383735': authorization on
David Swann
Added topic Moving a signal
Is it possible to move a signal from one account to another so that another subscription does not have to be paid
David Swann
Added topic Conversion Rates
I have subscribed to a signal that is denominated in RUR. My account is in GBP. In the journal I get the message - "No conversion rate for the deposit currency of provider (RUR) and subscriber (GBP), 1:1 ratio will be used" Can the RUR be converted
David Swann
Added topic Missed signal trades
I am subscribed to a signal. The MT5 terminal is on a VPS . Today some trades made by the signal have not apeared on my account. It started working after I re-started MT5. This also happened last week. Can anyone help? Thanks Dave
David Swann
Added topic Missing Signals
Does anyone know why I cannot find on my terminal some signals that are listed on MQL5? This only seems to have happened in the last few days
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