Get in touch with developers using Service Desk! - page 118

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dj171084 #:
Ive been charged twice for a single purchase, how do I get my refund on the double payment, I paid for the same software twice - how to resolve?

go to "Contacts and requests" link at the bottom of this page -

Forum on trading, automated trading systems and testing trading strategies

Cannot contact support team.

Sergey Golubev, 2024.05.03 19:30

The service desk is mostly dealing with financial issues only.
You need to to choose the specific subjects (the function to create the ticket is available for specific subject only so you need properly to select the subject).
For example - about validation: seller registration - account verification (as an example).

 

Hello,

I'm trying to install MT4 but I'm receiving the proxy configuration popup at the instalation start. Already disabled antivirus and firewall, but didn't work still. What can I do beside this?




Thanks in advance.
Best regards.

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