Get in touch with developers using Service Desk! - page 102

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Izaiah Company #: Can someone please fix the MT4 App on iOS? It keeps freezing in the middle of our trades, this is the fourth time this has happened

I have the MT4 and MT5 app on my iPhone 11 and I don't have any such problem. Could something else be causing your issue, maybe a broker or network problem?

On mine I have used it both over WiFi connection as well as over 4G data connection, without any issues.

EDIT: I also have it on my old iPad (3rd gen) via WiFi, and although it is slower, it still works without any other issues.

 
Hello.
I can't top up my MQL5 account because I'm getting the error message below.
Financial operations are limited. Please contact our technical support team.
Can the problem be solved?
Thanks in advance.
 
Váradi Sándor #:
Hello.
I can't top up my MQL5 account because I'm getting the error message below.
Financial operations are limited. Please contact our technical support team.
Can the problem be solved?
Thanks in advance.

Only the Service Desk can remove this limitation:

 

please help me on my account every day always not connecting

2022.03.12 10:46:22.995 Signal '41130414': mismatch of position volume, trying to fix [#3099962908 buy 0.017 Volatility 75 (1s) Index 12192.95 tp: 12379.29]

2022.03.12 10:46:22.995 Trades '41130414': failed market sell 0.001 Volatility 75 (1s) Index, close #3099962908 buy 0.017 Volatility 75 (1s) Index 12192.95 [Invalid volume]

2022.03.12 10:46:22.995 Signal '41130414': trade request failed [market sell 0.001 Volatility 75 (1s) Index, close #3099962908], 'DTIENSTEX' synchronization terminated

2022.03.12 10:46:22.995 Signal '41130414': synchronization terminated, cannot correct position [#3099962908 buy 0.017 Volatility 75 (1s) Index 12192.95 tp: 12379.29]

2022.03.12 10:46:22.995 Signal '41130414': synchronization is postponed, processing of trade actions disabled


what's the solution..??

thank you



 
Muhammad Diponegoro #:

please help me on my account every day always not connecting

2022.03.12 10:46:22.995 Signal '41130414': mismatch of position volume, trying to fix [#3099962908 buy 0.017 Volatility 75 (1s) Index 12192.95 tp: 12379.29]

2022.03.12 10:46:22.995 Trades '41130414': failed market sell 0.001 Volatility 75 (1s) Index, close #3099962908 buy 0.017 Volatility 75 (1s) Index 12192.95 [Invalid volume]

2022.03.12 10:46:22.995 Signal '41130414': trade request failed [market sell 0.001 Volatility 75 (1s) Index, close #3099962908], 'DTIENSTEX' synchronization terminated

2022.03.12 10:46:22.995 Signal '41130414': synchronization terminated, cannot correct position [#3099962908 buy 0.017 Volatility 75 (1s) Index 12192.95 tp: 12379.29]

2022.03.12 10:46:22.995 Signal '41130414': synchronization is postponed, processing of trade actions disabled




You have 3 distinctive messages there, you are trying to open a 0.001 trade which gives an invalid volume error, which is absolutely expected, most brokers have a 0.01 minimum lot size.

Also there is a message that trading is not enabled in your account in general, contact your broker about this.

 

Hi im trying to load my indicator indicator "<Deleted>.ex4" which is a free indicators...

but i get a message cannot load...

2022.06.18 16:57:54.329    cannot load 'C:\Program Files (x86)\JustForex MetaTrader 4\MQL4\indicators\Market\Indicator <Deleted> .ex4'

any idea why is this happenning?

 
patar napitupulu #:

Hi im trying to load my indicator indicator " <Deleted> .ex4" which is a free indicators...

but i get a message cannot load...

2022.06.18 16:57:54.329    cannot load 'C:\Program Files (x86)\JustForex MetaTrader 4\MQL4\indicators\Market\Indicator <Deleted> .ex4'

any idea why is this happenning?

Try to delete it and install it again, if its still available for download.

Otherwise it probably needs updating and only the author can help there.

 
How can i get to add or see weekly double vertical lines on a H1, m30 Chart like attached below 0 CHART in MT5? Attached picture for reference
 
Davey001 #: How can i get to add or see weekly double vertical lines on a H1, m30 Chart like attached below 0 CHART in MT5? Attached picture for reference
  1. Nothing attached or inserted.
  2. Period Separators: control+y
  3. You see double only on those brokers not using timezone NY+7 (one or two hour Sunday bar).
 
I would like to have the money that I funded back please. 
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