WebMoney is busted, what to do with the funds in the account? - page 11

 
WebMoney.ua готова признать себя системой электронных денег
WebMoney.ua готова признать себя системой электронных денег
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На круглом столе в ЛІГАБізнесІнформ компания WebMoney.ua объявила о намерении зарегистрировать правила системы в НБУ и остаться на украинском рынке
 

Hi all

can someone tell me what the issue is

yesterday i wanted to withdraw money to visa card all entered as required after pressing the withdraw button the message popped up

there is an unexpected error to withdraw funds contact Service Desk

I have written to them but in reply silence for the second day

will someone do this for a long time or not?

 
Yaroslav Varankin:

Hi all

can someone tell me what the issue is

yesterday i wanted to withdraw money to visa card all entered as required after pressing the withdrawal button the message popped up

there is an error to assist in the withdrawal process contact Sandesk

I have written to them but no reply for the second day

Anybody already had a similar experience suggest how long it lasts or not?

An error occurred and the funds were frozen.
 
Vladislav Andruschenko:
There has been an error and the funds have frozen.

Can you tell me what this might be about?

and for how long?

 
Yaroslav Varankin:

Can you tell me what this might be about?

And for how long?

Such issues can only be resolved by Service Desk.
We are mere forum users and do not know the reasons.
I withdrew it yesterday, everything was fine.

I got it yesterday, everything was fine. 2 days is not a long time.

I have not seen this error before, it is very rare.
Funds were unblocked on their own within 3 5 days
 
Vladislav Andruschenko:
Only Service Desk can resolve such issues.
We are mere forum users and don't know the reasons.
Withdrawn yesterday, everything was fine.

Two days is not a deadline.

By the way this error was very rare before.
Funds unlocked themselves within 3 5 days

Thanks for the help, I will wait

 
I had an even "better" situation yesterday - there were no errors when I withdrew to Visa, but the money did not arrive on the card. I wrote to Service Desk - silence...
 
Sergey Zhilinskiy:
I had an even "better" situation yesterday - there were no errors when I withdrew to Visa, but the money did not arrive on the card. I wrote to Service Desk - silence...
Just sent it to Visa. All is ok. All was withdrawn.
 
Took it out on a visa yesterday too, it came straight through.
 
Yaroslav Varankin:

Hi all

can someone tell me what the issue is

yesterday i wanted to withdraw money to visa card all entered as required after pressing the withdraw button the message popped up

there is an unexpected error to help withdraw the money contact Service Desk

I have written to them but in reply silence for the second day

Can someone else do this for a long time or not?

There is a limit on the withdrawal amount for that reason