Your forum login is jlbishop and you can reset password using the following link (and it is the only way to reset password which I know):
There is the service desk link ... but I never used it to reset password (you can try ...):
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Forum on trading, automated trading systems and testing trading strategies
On File Menu am unable to Login to Community from MT4
Eleni Anna Branou, 2020.03.15 10:01
You've probably mixed or forget your password, reset it here: https://www.mql5.com/en/auth_forgotten
Contacts and requests
Thank you all - the problem is resolved. I am getting the e-mails. They were delayed by about 20 minutes.
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I've managed to login to the forum using Facebook, but I can't login to the MT4 community from MT4 using any manner of user name or password that I can think of.
I've tried the reset password command and it says it send an e-mail to my account - but it never shows up - I've checked the spam and deleted folders and nothing ever shows up there, either.
I have no idea what password it thinks I'm using - it apparently isn't my facebook password.
John