How to contact technical support - Financial operations are limited - page 4
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im getting the same.
seems theres no support - do I really want to use a company with no support?
they do; you just have to get past the bot first. go to support page. I wont give link since if you cant find it yourself then you shouldnt be a seller anyways.
just click a button when the bot asks, then click a 2nd button. eventually it will prompt you to leave a message. Make it clear in your message that it is a financial matter and then describe your issue in your comment. And then wait a few days. half the time it is less than 1 day and other times it could be a week to wait. Once you get a real person to respond, in my experiences -- they are very helpful, despite the many negative threads on this site that mention them. The main issue is just getting past that bot.
Write to the service desk -
Forum on trading, automated trading systems and testing trading strategies
Get in touch with developers using Service Desk!
Sergey Golubev, 2024.09.12 10:09
Service Desk — Contacts and requests >> Create a request >> Finance (or Account) >> ... and so on ... >> write your message
or read this thread: https://www.mql5.com/en/forum/472794
I am update my password but is never logged me in team kindly resolved my issue.
give description and details of what you want to do. you updated your password where? on mt4/5? on the website? where? we are not mind readers, nor can we see your screen, and our crystal balls are cracked and broken.