MT4 App on Iphone6 - Quotes screen keeps resetting back to default currencies pairs and clears the custom pairs selected
You can write to the service desk asking them for advice for example.
Hi Thanks, will do
Have you resolved this issue? It keeps happening to me too i am using iphone 8 with latest update. It would reset everything all my settings too!
Frustratingly not, from the chat it seems it is a iphone problem and not MT4 causing the reset, but have not managed to resolve the problem with Apple. Please leg me know if you manage to resolve the issue
Hi, have you found a solution for this? My 6s+ does the same thing!
No unfortunately not, not finding any help from Apple on this.
I've checked apple support they advised they cannot help with 3rd party apps. They say the issue is not with the phone but the app itself.
I've checked with MT4's service desk and they advise its not the app that has the issue, its the phone that does it.
So each of them are pointing fingers at the other but none of them are looking at the problem.
If anyone finds a solution please post or message me personally so I can start a new thread with the solution!
Also whenever this happens I check the journal and i see the following error:
Chart settings check error
Are any of you also getting this error? just check the bottom of your journal found in Settings>Journal>scroll to the bottom for newest
Yes, I get the same error.
"1518765611 MetaTrader 4 build 1093.3, model: iPhone7,2, os: 11.2.5, free: 491.56 mb, id: 610934683, timeoff: 7200, timeerr: 0.00 sec
09:20:11 MetaTrader 4 build 1093 (64-bit) rev.3 started on iPhone7,2 (arm64)
09:20:11 translator codepage is CP1252
09:20:12 connecting to OANDA-v20 Live-2 through MT4 V20 Trade 02
09:20:13 '276371': login
09:20:14 '276371': 125 symbols synchronized
09:20:14 '276371': set symbols selected by default (not set)
09:20:15 '276371': previous successful authorization performed from 196.41.98.156"
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Hoping someone can help.
If I load my custom currency pairs on the "Quotes screen" of the MT4 Mobile app on my Iphone 6, it works for a short while, but keeps resetting to the default currency pairs. How can I stop this from happening.