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What do I have to do to get technical support in this place???

I have a lot of problems with the mt4 market, I posted a request for help 3 days ago, but still nobody reply, what do I have to do to get help around here??? :(

Please Can someone help me with backtest problem

Hello, I just registred here to see if anyone could help out with some errors I get when I try to backtest , it is really enoying and stalls things a lot, the error messages I have been getting is Test generator unmatched data error volume limit exeeded . how can I do to be able to backtest again