[SOLVED] VPS failed to connect to server 'MQL5 60 London'

[Tobiasjueladler]

So I have issues with the EA bot due to slippage etc. Wanted to move it to a VPS to avoid slippage, and it seems I just ran into new issues.

I can't connect to the VPS through MetaTrader 4.

2024.04.07 21:24:04.697 Virtual Hosting: failed to connect to server 'MQL5 London 60'

2024.04.07 21:15:11.780 Virtual Hosting: 6572684 failed to connect to server 'MQL5 London 60' (18.134.115.228:443 failed)

2024.04.07 21:15:11.698 Virtual Hosting: 6572684 migrate start.ini (556 bytes)

2024.04.07 21:15:11.655 Virtual Hosting: 6572684 prepare start.ini to synchronize...

2024.04.07 21:15:11.655 Virtual Hosting: 6572684 1 file prepared to synchronize

2024.04.07 21:15:11.655 Virtual Hosting: 6572684 migrate file "Experts\Trading.ex4" (13.76 Kb)

2024.04.07 21:15:11.639 Virtual Hosting: 6572684 check for load "Experts\Trading.ex4"

2024.04.07 21:15:11.639 Virtual Hosting: 6572684 prepare expert files to synchronize...

2024.04.07 21:15:11.638 Virtual Hosting: 6572684 1 chart of 4 prepared to synchronize

2024.04.07 21:15:11.638 Virtual Hosting: 6572684 transferred charts size 1.64 Kb

2024.04.07 21:15:11.617 Virtual Hosting: 6572684 migrate chart ".DE40.,M1" (6.24 Kb archived to 977 bytes)

2024.04.07 21:15:11.613 Virtual Hosting: 6572684 prepare charts to synchronize...

2024.04.07 21:15:11.606 Virtual Hosting: 6572684 migrate 3 symbols (402 bytes)

2024.04.07 21:15:11.606 Virtual Hosting: 6572684 prepare to transfer experts, indicators

2024.04.07 21:15:09.935 MQL5.chats: activated for 'Tobiasjueladler'

2024.04.07 21:15:09.804 Virtual Hosting: failed to connect to server 'MQL5 London 60'

2024.04.07 21:15:09.753 MQL5.community: activated for 'Tobiasjueladler', balance: 0.00

2024.04.07 21:15:09.239 '731301': previous successful authorization performed from 213.32.243.152

2024.04.07 21:15:08.855 '731301': login datacenter on TradeNation-LiveBravo through London 3 (ping: 23.91 ms)

2024.04.07 21:15:08.580 '731301': login on TradeNation-LiveBravo through London 3 (ping: 23.91 ms)

2024.04.07 21:15:07.580 Expert Trading .DE40.,M1: loaded successfully

2024.04.07 21:15:06.027 Data Folder: C:\Users\ThinkPad T14\AppData\Roaming\MetaQuotes\Terminal\3AFFD4412460AA66B16CEA957D962993

2024.04.07 21:15:06.027 Windows 10 Pro x64, UAC, 8 x Intel Core i5-10310U  @ 1.70GHz, Memory: 2426 / 7914 Mb, Disk: 134 / 237 Gb, GMT+1

2024.04.07 21:15:06.025 Trade Nation MT4 build 1415 started (Trade Nation Australia Pty Ltd)

[Tobiasjueladler]

The thing is that I bought it through MQL5 itself, been trying on 2 different PC's. On one of the PCs I added everything and allowed it through the firewall and port. I have nothing but an IP address for it to add under Allow WEbRequest. Also tried that, with mql5.com and amazonaws as I get that when I do a nslookup for the IP adddress. Still cannot connect.

The button to change server is not there either.

I don't have the "unable to access" in metatrader 4.

[Sergey Golubev]

Tobiasjueladler #:

The thing is that I bought it through MQL5 itself, been trying on 2 different PC's. On one of the PCs I added everything and allowed it through the firewall and port. I have nothing but an IP address for it to add under Allow WEbRequest. Also tried that, with mql5.com and amazonaws as I get that when I do a nslookup for the IP adddress. Still cannot connect.

I don't have the "unable to access" in metatrader 4.

read post #19

[Tobiasjueladler]

Did everything in there. Will wait for support.

I can't change the server myself.

[Tobiasjueladler]

For anyone else getting the same error as I. Reach out to the support, and ask them to change the server of the VPS.

It works now.

[SOLVED]

[Yokeyeen18]

Hi,

I need help too regards   MQL5 London 60 unable to connect.

Why is the support.. I cannot find..? Your help is extremely appreciated

[Yokeyeen18]

Sorry typo error .. I mean where to find the support... is it write to forum?

[Sergey Golubev]

Yokeyeen18 #:
Sorry typo error .. I mean where to find the support... is it write to forum?

post #2 - there is the link there to the other post (summary post) with the information how to contact with support.
... because it may be good to read the summary post too ...

[Eleni Anna Branou]

Yokeyeen18 #:
Sorry typo error .. I mean where to find the support... is it write to forum?

At the bottom of this website.

https://www.mql5.com/en/contact

[Yokeyeen18]

Many Thanks !!