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What is the standard slippage during high impact news

Posing this question because I recently experienced an usual Slippage with this broker during news event. My SL got missed by almost 1026+ pips and I got a margin call. I emailed them and this is what they had to say about the same : " The difference between the buy- stop level set ( 2029.481 ) and

'No enough money' error

Guys, help me out. What causes the error 'No enough money' when trying to close one position in hedge trading? Can't close either the one in profit or loss