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Cheated by a seller - Fake EA - I need a Refund

Hi, I've bought an EA, but I've found out that it is a Fake EA and basically the quotes are part of the code, to make it looks very promising. For obvious reasons I want my money back. How do I need to proceed to get a refund? Should I use the Purchase Protection Insurance of my Credit Card? Please

Adding a processor to a VPS without loosing licenses

Hi Everyone, In order to improve the performance of the VPS that is running some EAs I have bought in MQL5.com, I have changed the type of processor the VPS is using. Once the machine is rebooted with the new processor, Metatrader is not able to start the EAs again. I had to rollback to the original

Help to get the access back to my original UserID

Hi, I have an issue with my original userID. Please note that I tried to handle this with the support team, but their answer was that I needed to use the forum as they only handles payment related issues. I am not longer have access to the email from which the original account was created. My