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i have no connection in all servers in mt5 why?

i have no connection in all servers in mt5 how can i solve this problem? I have already tried to change the server but i have solve nothing and i can't trade.The indicator in the right down of the mt5 page is always on 0/0kb

i don't understand what's the problem

i can surf on internet and my connection is ok but i can't log in in my mt5 account on the platform if i don't use a vpn,why? and how can i solve it? (if i can log in my account with a vpn the data access are rights)