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Terrible Service

Despite numerous communications, for quite a long time now, with the service desk, they do not have the common courtesy to respond. Whats the use of having this website if one cannot contact them. I purchased a specific indicator but the wrong one was downloaded. When brought to the attention to the

Very poor service and public relations!!

On August 18 I bought the Delta Volume PANEL which had been updated in 2019. I calmly downloaded it and applied it to my charts, assuming it was what I had bought! Lo and behold when I applied it to my charts I saw it was the Delta Volume SINGLE and not the PANEL. When I checked to see what had

Wrong Indicator downloaded.

I purchased the "<...>" for $30, but instead of this indicator being download the "<...>" Indicator was downloaded. How can I rectify this situation