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Download entire "History Data" (i can get only the last "2048 records")

hello, i have problem to download entire "history data's charts” with my live ecn mt4 (for example when i try to download an entire history data for EURUSD.pro M30, i only can get “2048 records” that mean only the last 2 months); i contact my broker, and they tell me that it’s not their problem, but