Forum

Cannot reply to buyer because private messages are restricted

A buyer of my product contacted me through the MQL5 PM and asked questions about the EA. However, I am unable to reply. The system displays: This does not seem correct. The buyer purchased my product and initiated the conversation, but the platform prevents me from responding to a support request

The seller is refusing to support their product.

Hello everyone, As a long-time member of this community, I have encountered an issue that I'd like to address. The paid market indicator is not functioning correctly. It returns an error when I attempt to retrieve data using iCustom. I reached out to the owner for assistance, but he was unwilling to

Question about arbitration to the administration.

The client does not know what it wants is not responding. I gave him three different versions of the indicator. I wrote a personal message no answer. I filed for arbitration , but there is still no response from customer or administration . What can I expect in this case