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Having Issue with Win 10 broker MT4 not loading up.....spinning gear but nothing happens

I have isolated the issue to the brokers platform versions, I don't have a old build of the program to roll back and clean installs don't work with this issue...any suggestions

Any Help I can't load any broker version of Meta trader 4??????

Maybe after a update on Win10 I'm an not sure. But I can run MQL5 versions no problem, But cannot run my brokers version I keep getting a spinning gear and nothing after. I tried a complete uninstall and still the same thing>>>>Any help or direction please