Dwayne Gold

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Mt5 the spread being stuck at 50???

When I was first with MT5 and trading gold the spread would flux from 24 -75. I left Mt5 for Mt4. But now I am back with MT5 because of the move. I don't understand why the spread was fluctuating for weeks now for the past days since last week it is 50. Is my MT5 app messed up?? I don't understand

My MT4 will not allow me to sign in!!!!

For some reason MT4 will not allow me to sign into my account. It was perfect fine several hours ago. If I try to sign on it says authorization failed. My pass word is saved, so??? I recall this happening with Mt5 when I had it but only after 4 months. Do anyone know why this is happening?? I