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Please help me ... i am waiting for moderator or customer response on one of my jobs.
https://www.mql5.com/en/job/79436
Just for information (I think - you know about it) -
Forum on trading, automated trading systems and testing trading strategies
Arbitration
Sergey Golubev, 2017.11.21 05:44
There is only I found in the rules -
V. Arbitration Order
1. To complete the job in favor of the Developer: 100% of the amount blocked for a job in question is deducted from the Customer's account, while 90% of this amount is transferred to the Developers account and 10% is the service commission. The job is classified as "Completed" and the feedback can only be given by the Developer.
2. To cancel the job in favor of the Customer: 10% of the amount blocked for a job in question is deducted from the Customer's account, while the remaining 90% is released; no amount is transferred to the Developer's account and the service commission is 10%. The job is classified as "New" and becomes available to new Developers; the feedback can only be given by the Customer.
3. To lay the blame for the situation on both parties and split the money in half: 50% of the amount blocked for a job in question is deducted from the Customer's account, with the remaining 50% being released; the Developer receives 40% of the amount specified in the Agreement and 10% is the service commission. The job is classified as "New" and becomes available to new Developers; the feedback can be given by both parties - the Developer and the Customer.
Please help me ... i am waiting for moderator or customer response on one of my jobs.
https://www.mql5.com/en/job/79436
As far as I know - it was fixed now.
As far as I know - it was fixed now.
Many thanks for response and action,
If possible please fix issue on this job too.
https://www.mql5.com/en/job/82062
HELP1
My Freelance developer has requested arbitration, but I don't know how to make a response.
The arbitrators have not contacted me and I cannot find an arbitration section to reply in.
I have asked Service Desk to advise me, but my message was deleted a few hours later with no reply.
Am I just supposed to reply in the ordinary 'POST/CHAT' section that I and the developer have been communicating in?
HELP1
My Freelance developer has requested arbitration, but I don't know how to make a response.
The arbitrators have not contacted me and I cannot find an arbitration section to reply in.
I have asked Service Desk to advise me, but my message was deleted a few hours later with no reply.
Am I just supposed to reply in the ordinary 'POST/CHAT' section that I and the developer have been communicating in?
Could someone please offer this man some advice?
Unfortunately, I am the contentious Freelancer Developer to whom he is referring, and anything I state here would not be considered credible in his eyes.
So, it will be best if someone else offers him the required information or advice!
HELP1
My Freelance developer has requested arbitration, but I don't know how to make a response.
Could someone please offer this man some advice?
It is difficult to offer advice as we don't really know much. Why questions such as this are directed to the forum? We are forum users not admin. We don't have all the answers.
All I can say is look to the bottom right of the screen and see if there are any options available. That is where the arbitration stuff is situated.
It is difficult to offer advice as we don't really know much. Why questions such as this are directed to the forum? We are forum users not admin. We don't have all the answers.
All I can say is look to the bottom right of the screen and see if there are any options available. That is where the arbitration stuff is situated.
Hello again
Dear mql5 community
Please one of moderators decide about arbitration in my account, these days arbitration take so long time, and this process will busy developer account, in my case today is 18th day that i am still waiting to receive answer.
This is my job link : https://www.mql5.com/en/job/82062