Hello,
Please contact Service Desk (tab on the left in your profile) and provide details of the problem.
Thanks Alexey
4xefxpiphunter #: The service desk chatbot won't get me to a point to open a ticket. I cannot register a VPS. Won't get thru payment process. Journal full of errors, tried on 2 different PC's. How do I get to a person?
For financial issues, please contact the Service Desk — Contacts and requests >> Create a request >> Finance >> Other question >> write your message — https://www.mql5.com/en/contact
For human response, they are only available during normal week-day business hours. You will have to wait for Monday.
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I am using a Webzilla VPS which I am renting throught Metaquotes/mql5.com. I am currently having problems synchronizing my MT4 and viewing the journal. I have another VPS running same EAs on a demo account. The other VPS has opened 5 trades in the last 2 hours while the MT4 running on Metaquotes/Webzilla VPS has not opened trades. How do I contact Metaquotes VPS support to assist me?
Thanks in advance