System hang

 

Good morning,


My mobile meta4 trading platform seems to be stuck or hanging. I have an account and running trades since Thursday, however the system is not loading. Please advise what to do. Can I loose my account and ongoing trades?


Kind regards, Nicole Fleming

 
Nicole Fleming:

Good morning,


My mobile meta4 trading platform seems to be stuck or hanging. I have an account and running trades since Thursday, however the system is not loading. Please advise what to do. Can I loose my account and ongoing trades?


Kind regards, Nicole Fleming

Reboot your phone.

NOTE: you won't lose your account or ongoing trades - they keep running on the broker’s side.