the Alerts window and sound not working in Metatrader 4

[justlink]

Hi I create Custom Indicator for meta trader 4. In this Indicator Users should get the text alert in alert window and the alert sound should play too in special situation . ،his is worked perfectly in my and some of my friend system, both in live market and the simulation. but in one of the system the alert window not showed and the sound not play too. why this happened? What causes the alert window and sound playback in Metatrader 4 to stop working?

please help.

[justlink]

This is my entire code: the custom indicator in Ichimoku with 2 chiku and the when the 2 chiku is collision the alarm and sound should showed.

in all system everything worked correctly, But in one of the the Alert and sound not show.

What causes the alert window and sound playback in Metatrader 4 to stop working?
 

please help.

#property strict
#property indicator_width1 5
#property indicator_width2 5
#property indicator_width3 2
#property indicator_width4 2
#property indicator_width7 2
#property indicator_width8 2


input int      Tenkan=9;
input int      Kijun=26;
input int      SenkuB=52;

input int      Chiku1Shift=-26; // Chiku 1 Shift
input int      Chiku2Shift=78; //Chiku 2 Shift
input int      KomuShift=26;
input string   alertFileName = "alert.wav";





//--- indicator buffers
double         KumoUpColorBuffer[];
double         KumoDownColorBuffer[];
double         TenkanBuffer[];
double         kijunBuffer[];
double         ChikuBuffer[];
double         Chiku2Buffer[];
double         SenkuABuffer[];
double         SenkuBBuffer[];

int LastBar, currentBar;
int crossCandleCheck;


//+------------------------------------------------------------------+
//| Custom indicator initialization function                         |
//+------------------------------------------------------------------+
int OnInit()
  {
//--- indicator buffers mapping
   SetIndexBuffer(0,KumoUpColorBuffer);
   SetIndexBuffer(1,KumoDownColorBuffer);
   SetIndexBuffer(2,TenkanBuffer);
   SetIndexBuffer(3,kijunBuffer);
   SetIndexBuffer(4,ChikuBuffer);
   SetIndexBuffer(5,Chiku2Buffer);
   SetIndexBuffer(6,SenkuABuffer);
   SetIndexBuffer(7,SenkuBBuffer);

   ArraySetAsSeries(KumoUpColorBuffer,true);
   ArraySetAsSeries(KumoDownColorBuffer,true);
   ArraySetAsSeries(TenkanBuffer,true);
   ArraySetAsSeries(kijunBuffer,true);
   ArraySetAsSeries(ChikuBuffer,true);
   ArraySetAsSeries(Chiku2Buffer,true);
   ArraySetAsSeries(SenkuABuffer,true);
   ArraySetAsSeries(SenkuBBuffer,true);

   SetIndexShift(0, KomuShift);
   SetIndexShift(1, KomuShift);
   
   SetIndexShift(4, Chiku1Shift);
   SetIndexShift(5, Chiku2Shift);
   
    SetIndexShift(6, KomuShift);
   SetIndexShift(7, KomuShift);
   LastBar = Bars(_Symbol,PERIOD_CURRENT);

//---
   return(INIT_SUCCEEDED);
  }
//+------------------------------------------------------------------+
//| Custom indicator iteration function                              |
//+------------------------------------------------------------------+
int OnCalculate(const int rates_total,
                const int prev_calculated,
                const datetime &time[],
                const double &open[],
                const double &high[],
                const double &low[],
                const double &close[],
                const long &tick_volume[],
                const long &volume[],
                const int &spread[])
  {
//---
   currentBar = Bars(_Symbol,PERIOD_CURRENT);

   ArraySetAsSeries(low,true);
   ArraySetAsSeries(high,true);
   ArraySetAsSeries(close,true);

   double highest,lowest,T,K;
   int bars = rates_total-1;

   if(prev_calculated>0)
     {bars=rates_total-(prev_calculated-1);}


   for(int i=bars; i>=0; i--)
     {
     
     ///////////////////// tenkun
      highest = high[ArrayMaximum(high,Tenkan,i)];
      lowest = low[ArrayMinimum(low,Tenkan,i)];
      T = (highest + lowest)/2;
      TenkanBuffer[i] = T;
      
          ///////////////////// kijun
      highest = high[ArrayMaximum(high,Kijun,i)];
      lowest = low[ArrayMinimum(low,Kijun,i)];
      K = (highest + lowest)/2;
      kijunBuffer[i] = K;
      
            //////////// senkuA ,senku kum2 and greenkumo
      highest = high[ArrayMaximum(high,Tenkan,i)];
      lowest = low[ArrayMinimum(low,Tenkan,i)];
      T = (highest + lowest)/2;

      SenkuABuffer[i] = (T + K)/2;
      KumoUpColorBuffer[i]=  SenkuABuffer[i];
      
      
      ///////////////////// senkuB and redkumo and senku B kumo 2
      highest = high[ArrayMaximum(high,SenkuB,i)];
      lowest = low[ArrayMinimum(low,SenkuB,i)];
      SenkuBBuffer[i] = (highest+lowest)/2;
      KumoDownColorBuffer[i]=  SenkuBBuffer[i];
      
      // chiku
      ChikuBuffer[i] = close[i];
      Chiku2Buffer[i] = close[i];
     }

   if(currentBar != LastBar)
     {
      if(Chiku1Shift > Chiku2Shift)
        {
         crossCandleCheck = Chiku1Shift - Chiku2Shift ;
         if(ChikuBuffer[crossCandleCheck ] > Chiku2Buffer[1] &&  ChikuBuffer[crossCandleCheck + 1] < Chiku2Buffer[2])
           {
           Alert("A collision occurred ||||||||||||||||||||||||||||");
            PlaySound(alertFileName);
           }
         else
            if(ChikuBuffer[crossCandleCheck] < Chiku2Buffer[1] &&  ChikuBuffer[crossCandleCheck + 1] > Chiku2Buffer[2])
              {
               Alert("A collision occurred ||||||||||||||||||||||||||||");
               PlaySound(alertFileName);
              }
        }
      else
         if(Chiku1Shift < Chiku2Shift)
           {
            crossCandleCheck = Chiku2Shift - Chiku1Shift;
            if(ChikuBuffer[1] > Chiku2Buffer[crossCandleCheck] &&  ChikuBuffer[2] < Chiku2Buffer[crossCandleCheck+1])
              {
               Alert("A collision occurred ||||||||||||||||||||||||||||");
               PlaySound(alertFileName);
              }
            else
               if(ChikuBuffer[0] < Chiku2Buffer[crossCandleCheck] &&  ChikuBuffer[ 2] > Chiku2Buffer[crossCandleCheck+1])
                 {
                  Alert("A collision occurred ||||||||||||||||||||||||||||");
                  PlaySound(alertFileName);
                 }
           }
         else
           {
            if(ChikuBuffer[1] > Chiku2Buffer[1] &&  ChikuBuffer[2] < Chiku2Buffer[2])
              {
               Alert("A collision occurred ||||||||||||||||||||||||||||");
               PlaySound(alertFileName);
              }
            else
               if(ChikuBuffer[1] < Chiku2Buffer[1] &&  ChikuBuffer[2] > Chiku2Buffer[2])
                 {
                  Alert("A collision occurred ||||||||||||||||||||||||||||");
                  PlaySound(alertFileName);
                 }
           }


      LastBar = currentBar;
     }

//--- return value of prev_calculated for next call
   return(rates_total);
  }
//+------------------------------------------------------------------+

[James McKnight]

justlink #:

This is my entire code: the custom indicator in Ichimoku with 2 chiku and the when the 2 chiku is collision the alarm and sound should showed.

in all system everything worked correctly, But in one of the the Alert and sound not show.

What causes the alert window and sound playback in Metatrader 4 to stop working?
 

please help.

If it works correctly except for on one system, then it's not your MetaTrader code. It's a setting somewhere, or something is blocking it, on the system.

[justlink]

James McKnight #:

If it works correctly except for on one system, then it's not your MetaTrader code. It's a setting somewhere, or something is blocking it, on the system.

Thanks. I checked all the setting of the MetaTrader 4 on that system. also Config it base on all of my own  system MT4. but the problem is remain. honestly I do not know why this happened.