Support Ask - 24hours running agents still do not show up in web portal in my account - New Account

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Hi everyone,

I'm a new user, and studying this ecossytem with a friend wich instaled MQL5 Test Agents in his machine, and associated the MQL5 community account,

But weirdly 1 day passed and can't see yet my agents, but they are working.

Details in the pictures - https://imgur.com/a/nLJ0DMe

 
This field today is Red, but the account is activated, something missing?
 

With it being red your information is invalid and you are providing your computer resources to the cloud for free. You need to place your account name there not your email address. 

Based on your picture try just putting tradewar in the box and drop the @proton

 
Douglas Peacock #:

With it being red your information is invalid and you are providing your computer resources to the cloud for free. You need to place your account name there not your email address. 

Based on your picture try just putting tradewar in the box and drop the @proton


Thanks a lot Douglas! 

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