You may check the instruction (in case you missed something, for example - MQL5 VPS):
How to Subscribe to MT4 Signal - the instruction
https://www.mql5.com/en/forum/189731 (MT4)
You should use MQL5 VPS.
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Besides, your issue may be for other reason:
if you copy stop loss and take profit in the subscription settings so the provider's trade is closed (by sl or tp) but your trade - not yet (because trade does not have sl/tp in that time). So, it may be related to the settings of your subscription.
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Besides, you can check the logs/journal as it may be written something in the logs about reason for that.
- 2017.04.10
- Eleni Anna Branou
- www.mql5.com
You may check the instruction (in case you missed something, for example - MQL5 VPS):
How to Subscribe to MT4 Signal - the instruction
https://www.mql5.com/en/forum/189731 (MT4)
You should use MQL5 VPS.
---------------------
Besides, your issue may be for other reason:
if you copy stop loss and take profit in the subscription settings so the provider's trade is closed (by sl or tp) but your trade - not yet (because trade does not have sl/tp in that time). So, it may be related to the settings of your subscription.
---------------------
Besides, you can check the logs/journal as it may be written something in the logs about reason for that.
I checked the logs and nothing specific was mentioned in it.
But I transferred it now to an MQL5 VPS as mentioned.
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Last monday and the monday before I had the issue with a signal that the trades were not closing on my side, although the signal closed the trades in profit.
My MT4 closed the trades one hour later, in loss, due to the fact that he didn't find the matching trades on the signal.
Closing wasn't copied, but opening trades was copied, and this during the first hour after the market opened.