applied for arbitration, and waited for more than 45 days. MQL5 has not intervened to solve the problem.

 

I can't talk to the developer anymore.

The developer rejected my request without any reply, applied for arbitration, and waited for more than 45 days. MQL5 has not intervened to solve the problem.

How can I request MQL5 to process it as soon as possible? My money is still frozen because the arbitration has not been completed.

 
You have to contact service desk.