cant access my mt5 HFM broker account

 
some of my worst nightmares, i cant access my broker account in anyway since i tried to change my password, what could be wrong ?
 
Remmy komora:
some of my worst nightmares, i cant access my broker account in anyway since i tried to change my password, what could be wrong ?

Double check your account credentials, account number, password and broker/server, you will find those in the email you received upon creation of your account.

If you still can't connect, login into your broker's members area and try to reset or change your account password and if nothing works contact your broker.

 
Eleni Anna Branou #:

Double check your account credentials, account number, password and broker/server, you will find those in the email you received upon creation of your account.

If you still can't connect, login into your broker's members area and try to reset or change your account password and if nothing works contact your broker.

block my account from the mt5 platform he is not responding