I purchased a VPS but cannot migrate everything. The status is shown as unknown.

 
I purchased a VPS but cannot migrate everything. The status is shown as unknown.
It used to show the change server and I could deal with it by changing servers, but recently the change server is no longer showing up. I have tried to change servers but cannot. What should I do?
Files:
IMG_7230.jpeg  171 kb
 
Several other people are having problems getting connected on the Ireland server. I would like to contact MetaQuotes support about the change server not showing up as well, but the chatbot is not working.