Why I cannot install my purchased EA

[HORST the trader]

also free EA I cannot download. I used different newest browsers....installation failed.

[Sergey Golubev]

There amay be the several reasons why you can not install your purchased EA:

error 403 in Metatrader journal:

• you are using external VPS which was banned from the Market;
• your anti-virus software or your firewall is too strong to your Metatrader;
• you are using old Windows versions (Windows 10 or 11 with 64-bit is prefferable);

Read this blog post in case you are having this error 403 in metatrader journal:
Summary: Installation Failed - Error 403 and more

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The other mistakes are the following:

• you are trying to install your products from the browsers and not from Metatrader;
• you did not fill Community tab of Metatrader with your forum login and forum password (your forum login is 8499865; do not use your email for login).