Signal copying is not work

 
Hello
I have subscribe to a MT5 Signal. I have done everything but it's not working. Please help me. 

I'm using IC Markets. 

I have attached the "Journals" report when I try to enable the signal.


If it's not work please refund my subscription fees. 
Files:
 
This is a broker issue, so contact them with this message 'processing of trade actions disabled'.
 
Eleni Anna Branou #:
This is a broker issue, so contact them with this message 'processing of trade actions disabled'.

So I should contact IC Markets and tell them there is a problem with my Signal, processing of trade actions disabled? Because I can do trades on my own but the ones from the signal isnt working

 
SaadZaghi #:

So I should contact IC Markets and tell them there is a problem with my Signal, processing of trade actions disabled? Because I can do trades on my own but the ones from the signal isnt working

If you can open manual trades, then it is not something with your trading account.

Restart your terminal, make sure that you use the custom branded MT5 terminal from your broker, that you are logged into your MQL5 account in MT5 >> Tools >> Options >> Community with your saadzaghi login and try again.

If the problem persists contact the Service Desk at the bottom of this page.