My card logo is always saying invalid image format when I try to upload my EA

 
failing to add my ea to the market
 

Images should meet the following requirements:

  • Size: for the card - 200x200 pixels, for the showcase - 140x140 pixels, for the MetaTrader 5 platform - 60х60 pixels
  • Format: GIF, PNG, JPG, JPEG
  • Images that illustrate money or other valuables in any form are not allowed
 
Eleni Anna Branou #:
200x200 pixels

i cropped it in photoshop to 200x200 pixels which is equivalent to 3.3333333333333335 inches but still the same problem

 
Baker Kasule #:

i cropped it in photoshop to 200x200 pixels which is equivalent to 3.3333333333333335 inches but still the same problem

want to use this

Files:
 
Baker Kasule #:

want to use this

Your photo is 2256x2560 pixels, nothing close to the requirements.

 
Baker Kasule #:

want to use this

this actually was the photo

Files:
cover.jpg  222 kb
 
Baker Kasule #:

this actually was the photo

This is 847x847 pixels.

 
Baker Kasule #:this actually was the photo

You are supposed to scale or crop it down to 200 x 200 pixels in image size dimensions.

Your "cover.jpg" is 847 by 847 pixels, and your "robot2-scaled.jpg" is 2560 x 2560 pixels.

When resizing in Photoshop or any other application, define the size in pixels, not inches.

 
Eleni Anna Branou #:

This is 847x847 pixels.

you are right thank its worked