MQL5 signal not traded

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Hi! 

I jad a running signal subscription on MQL5 before, but the new one didnt copy the first trade? Is there some kind of error log to understand why?

Can it be because he traded „XAUUSD“ and the symbol with my broker is called „XAUSUSD+“? On the other hand the trades of the first signal traded as well despite this difference (EURUSD on signal, EURUSD+ in my broker).

Do you have any ideas?
 
creatixx: Is there some kind of error log to understand why?

That is what the Journal log is for ... Platform Logs - For Advanced Users - Getting Started - MetaTrader 5 Help

Platform Logs - For Advanced Users - Getting Started - MetaTrader 5 Help
  • www.metatrader5.com
Almost all actions performed are logged in the platform journals. The logs reflect all important events: synchronization with the provider's...
 

Check the Journal log of your MT4/5 terminal or MQL5 VPS as Fernando already suggested and if you see something like 'trade was skipped because symbol was not found' then yes there is a problem with symbol mapping and you should use a most compatible broker/server setup without this + suffix in the symbols.

Check the Slippage tab of the signal for information on best broker/server setups and ask the signal provider for advice and suggestions.

 

I found this error log, it was the XAUUSD trade i missed. Can i influence this mapping somehow or do i have to change my broker?

Thanks in advance!

2023.12.10 20:19:12.214 '510246130': Signal - symbol XAUUSD not found
2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol AUDJPY, signal provider has maximal volume 500.00, subscriber has 100.00
2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol EURUSD, signal provider has maximal volume 500.00, subscriber has 100.00
2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol AUDUSD, signal provider has maximal volume 500.00, subscriber has 100.00
2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol USDJPY, signal provider has maximal volume 500.00, subscriber has 100.00
2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol EURAUD, signal provider has maximal volume 500.00, subscriber has 100.00
2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol EURJPY, signal provider has maximal volume 500.00, subscriber has 100.00
2023.12.10 20:19:12.214 '510246130': Signal - different specification of symbol EURCHF, signal provider has maximal volume 500.00, subscriber has 100.00
2023.12.10 20:19:11.917 '510246130': Signal - connecting to signal server
 
creatixx #: I found this error log, it was the XAUUSD trade i missed. Can i influence this mapping somehow or do i have to change my broker?

You can't do anything about mapping.

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