Why cant I see autorenew on my VPS options?

 

Hello all, I have gone into my VPS options after receiving an email telling me to autorenew and the option is not there. Does this mean its already on? Or do I need to stop the VPS and restart? There's enough money/credit in my account balance.

Sorry this is quite trivial in the grand scheme of things, would just expect to see what the instructions and help items are showing and its not there.

Screen shots attached.

Thanks in advance.

Dan


 
I do not know about why autorenew options is not visible foor you ... but I know that there are two places to check about auto-renewable:
- this page https://www.mql5.com/en/vps/subscriptions
- and your forum profile account for the money to be enough to autorenew https://www.mql5.com/en/users/dcollacott/hosting
 

You can also logout from your MQL5 account, clear your browser's cookies, restart your computer, then re-login into your MQL5 account here in MQL5.com and try again, in case something is stuck.

Otherwise you may contact the Service Desk about this.