Chart is black with just the green writing?
If you want a useful answer, please put in the effort of providing sufficient detail. We cannot read your mind.
A screenshot would also help, since we cannot see your computer either.
Andrew Martin #: I'm not the most tech savvy so am learning on the fly, please see attached
It seems you are not connected to the trader server ( connection icon in the bottom right ) ...
Verify the Journal log for more details about the connection error. The following link gives instructions ... How to report technical issues?
Show the full journal log if possible.
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