MT5 not opening market on MAC

 

Hi there, 

I'm running metatrader 5 on macOS ventura 13.5.2  but when I try to open toolbox/market the app closes. Everything else seems to be working great.

Any idea how I can access my purchases?

Thanks a lot

 

I do not have Mac computer but I found some reply about -

Forum on trading, automated trading systems and testing trading strategies

After the update the platform does not start.

Renat Fatkhullin , 2023.06.10 10:29

Now the official latest version of MacOS Ventura 13.4

We have not yet tested beta 14 version


 

More reply (machine/online translation to the English):

Forum on trading, automated trading systems and testing trading strategies

MetaTrader 5 for macOS: ready-made DMG package and CrossOver update

Sergey T , 2023.09.26 16:39

1. Before installing new pkgs, you need to remove old versions of terminals and their prefixes. Terminals are removed from Applications. Prefixes can be removed by going to the Finder via Go to to the hidden directory ~/Library/Application Support/.

Prefix paths:

~/Library/Application Support/Metatrader 5
~/Library/Application Support/net.metaquotes.wine.metatrader5

~/Library/Application Support/Metatrader 4
~/Library/Application Support/net.metaquotes.wine.metatrader4

2. If the terminal is installed in Crossover, then you need to remove it from there along with the “bottle”.

3. Install terminals. Mt5 runs on MacOS starting from Mojave, Mt4 from Big Sur.

4. At the first start and during updates, Mt4 compiles built-in examples, the GUI does not start, the icon appears in the bar, the process is visible in the task manager. You need to wait for the GUI to appear without interrupting the launch.