I purchased an EA but it won't load and says "invalid license". - page 2

 
Sergey Golubev #:

If it is related to the issue with "more than 15 characters" username so you can update your MT5 to the latest build (I am using build 3683), or you can downgrade the build of your MT5:


This worked! Thanks, Sergey! Must have been a victim of the bug about having too long of a username.
 

Can anyone help me?


I'm trying to put an expert advisor in my account. But when i put, the meta trader doenst open and give the message: 


2023.05.14 12:39:27.343 Experts initializing of EA (GBPUSD,H1) failed with code 0 (prepare to execution failed)


Whats can i do to run my EA?


My 3 first line of the journal is:


2023.05.14 12:38:41.766 Terminal MetaTrader 5 x64 build 3728 started for MetaQuotes Software Corp.

2023.05.14 12:38:41.766 Terminal Windows 11 build 22000, 12 x AMD Ryzen 5 4500 6-Core, AVX, 9 / 15 Gb memory, 22 / 197 Gb disk, UAC, GMT-3

2023.05.14 12:38:41.766 Terminal C:\Users\paulo\AppData\Roaming\MetaQuotes\Terminal\9D24562B573B007B38C0439EEC48F409



 
paulopeggau #:

Can anyone help me?


I'm trying to put an expert advisor in my account. But when i put, the meta trader doenst open and give the message: 


2023.05.14 12:39:27.343 Experts initializing of EA (GBPUSD,H1) failed with code 0 (prepare to execution failed)


Whats can i do to run my EA?


My 3 first line of the journal is:


2023.05.14 12:38:41.766 Terminal MetaTrader 5 x64 build 3728 started for MetaQuotes Software Corp.

2023.05.14 12:38:41.766 Terminal Windows 11 build 22000, 12 x AMD Ryzen 5 4500 6-Core, AVX, 9 / 15 Gb memory, 22 / 197 Gb disk, UAC, GMT-3

2023.05.14 12:38:41.766 Terminal C:\Users\paulo\AppData\Roaming\MetaQuotes\Terminal\9D24562B573B007B38C0439EEC48F409



dont crash another thread. and read the thread above, you should use the latest version