Cant see purchased products in terminal.

[Luke Perrett]

Hello all. 

Thanks for your help. I have made some purchases of late. Yet when I go to activate them from the terminal. They are not there. 

Thanks for any help.

[Sergey Golubev]

Forum on trading, automated trading systems and testing trading strategies

The purchased tab is only showing the last two purchases

Alexey Petrov, 2021.01.19 11:17

Even if a Market product is removed from the showcase, those who already purchased it, can install it anytime from their MetaTrader terminal (Market \ Purchased section).

In case you don't see the product on the list of your purchases in the terminal, try the following:

1. Close all your MetaTrader terminals
2. Go to C:\Users\{user name}\AppData\Roaming\MetaQuotes\Terminal\Community
3. Delete all files starting from mql4.market.* and mql5.market.*
4. Open MetaTrader terminal
5. Try to install product again

and read this page (starting from post #3 ) about how to install.

[Carl Schreiber]

Have you tried this: https://www.mql5.com/en/forum/312623#comment_11562033