EA Activation Counts and VPS Upgrade (on Resources not Hardware)

[Cazz223]

Hi 

My current VPS resources is getting less capable of coping with my trading activities, this prompts me to consider upgrading my VPS plan.

VPS provider said the upgrade VPS in resources, says, more ram and faster CPU, would not change the MAC address nor the ip, hence should not consume the number of EA's activation, as activation counts are tied with the MAC address.

Is this statement correct?

Looking forward to kind advice.

Thank you

[Miguel Angel Vico Alba]

Cazz223:

Personal and unofficial opinion.

Your statement is correct, you should not lose any activation.

However, as we do not really know if the activation is only linked to the IP/MAC, I advise you to ask this question at the service desk to get an official and 100% reliable answer.

That way if, after an official response, you lose any activation, you can always complain.

https://www.mql5.com/en/contact

[Fernando Carreiro]

Cazz223: My current VPS resources is getting less capable of coping with my trading activities, this prompts me to consider upgrading my VPS plan. VPS provider said the upgrade VPS in resources, says, more ram and faster CPU, would not change the MAC address nor the ip, hence should not consume the number of EA's activation, as activation counts are tied with the MAC address. Is this statement correct?

A change in a CPU speed (on a VPS) is equivalent to a change in CPU, which in turn affects the license signature, causing the activation to be lost.

[Cazz223]

Fernando Carreiro #:
A change in a CPU speed (on a VPS) is equivalent to a change in CPU, which in turn affects the license signature, causing the activation to be lost.

I tend to agree with you, Fernando.

I suppose beefing up the ram should be ok, as it's only about allocating more memory resources to a vps.

Changing the CPU could well be a totally different game.

[Cazz223]

Miguel Angel Vico Alba #:

Personal and unofficial opinion.

Your statement is correct, you should not lose any activation.

However, as we do not really know if the activation is only linked to the IP/MAC, I advise you to ask this question at the service desk to get an official and 100% reliable answer.

That way if, after an official response, you lose any activation, you can always complain.

https://www.mql5.com/en/contact

Is the service desk responsive?

I heard many have simply got ignored by it.

Would you care to point the direction to find the Service Desk please?

[Miguel Angel Vico Alba]

Cazz223 #: Would you care to point the direction to find the Service Desk please?

Here -> https://www.mql5.com/en/contact