Double check your credentials, account number, master password and broker/server.
Also check that the charts of the symbols you are trying to see, are available on the new broker/trading account.
Enable the necessary symbols in MT5 >> View >> Symbols.
Generally is advised to download the custome branded MT5 terminal from your broker's members/downloads area.
Double check your credentials, account number, master password and broker/server.
Also check that the charts of the symbols you are trying to see, are available on the new broker/trading account.
Enable the necessary symbols in MT5 >> View >> Symbols.
Generally is advised to download the custome branded MT5 terminal from your broker's members/downloads area.
Thank you for the answer. All the credentials are correct but the account doesn't load properly.
In this image you can see the FTMO demo account has a yellow figure, while the Metaquotes demo account has a green figure. I don't know how to fix that.
https://imgur.com/by0XJI0
I didn't download MT5 using FTMO link, maybe I should do so?

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Hello. I am logging in using my trading account, but it doesn't show me any chart.
I am attaching a screenshot.
What can I do to begin trading on my trading account?
Thanks in advance.