Mql5 Seller Status Registration

 
Pls, I'm trying to register as a seller, it says my application was rejected, I filled all data correctly, but verified user status cannot be granted for security and transparency reasons. What could have caused this, and what can I do to get registered 
 

We couldn't know the reason, try contacting the Service Desk to help you.

https://www.mql5.com/en/users/clemencetobi/servicedesk

 
Eleni Anna Branou #:

We couldn't know the reason, try contacting the Service Desk to help you.

https://www.mql5.com/en/users/clemencetobi/servicedesk

Thanks, I'll try that