MT4 EA trailing stop not working

 
Hi everyone, I'd be glad for a little help here as I'm pulling my hair out!

I have an EA that works for the developer (it's sold here and apparently works for everyone), but for me the trailing stop and trailing stop trigger point isn't working - in my MT4 backtests it doesn't work, and in visual mode it doesn't work. Any ideas why?
 
DemonLordMitch:
Hi everyone, I'd be glad for a little help here as I'm pulling my hair out!

I have an EA that works for the developer (it's sold here and apparently works for everyone), but for me the trailing stop and trailing stop trigger point isn't working - in my MT4 backtests it doesn't work, and in visual mode it doesn't work. Any ideas why?

All right, apparently this is related to my broker's minimum stop distance.