Failed to Connect

 

Hi, 

I have just started creating signal. It was connected all right initially, but half way through, it just shows the error Failed to connect. Ever since, I am unable to link back my MT4 account. Any advice?

 

Perfom the signal setup and migrate to your MQL5 VPS again.

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

 
Eleni Anna Branou #:

Perfom the signal setup and migrate to your MQL5 VPS again.

How to Subscribe to MT4/MT5 Signal

https://www.mql5.com/en/forum/189731  (MT4)

https://www.mql5.com/en/forum/336422  (MT5)

Hi Eleni, Please advise how to migrate to the MQL5 VPS again. I am currently using a different VPS. Does it need to reside in MQL5 VPS?

 

Read this: https://www.mql5.com/de/articles/994

and this: https://www.mql5.com/en/forum/187872#comment_4851530

After migration control the log entries to be safe.
Wie man ein Handelskonto auf die Migration zu virtuellem Hosting vorbereitet
Wie man ein Handelskonto auf die Migration zu virtuellem Hosting vorbereitet
  • www.mql5.com
Das MetaTrader Client Terminal ist perfekt für die Automatisierung von Handelsstrategien geeignet. Es bietet alle nötigen Werkzeuge für Entwickler von Handelsrobotern – die leistungsstarke, C++-basierte Programmiersprache MQL4/MQL5, die praktische Entwicklungsumgebung MetaEditor und einen Multithreading-fähigen Strategietester, der verteiltes Rechnen im MQL5 Cloud Network unterstützt. In diesem Beitrag erfahren Sie, wie Sie Ihr Client Terminal mit allen benutzerdefinierten Elementen in eine virtuelle Umgebung migrieren können.
 
Cornelius Ng Wei Zhen #:

Hi Eleni, Please advise how to migrate to the MQL5 VPS again. I am currently using a different VPS. Does it need to reside in MQL5 VPS?

If you use a different VPS, then perform the whole setup up to the migration to MQL5 VPS point, you don't need that.

 
Eleni Anna Branou #:

If you use a different VPS, then perform the whole setup up to the migration to MQL5 VPS point, you don't need that.

Hi Eleni, All done and checked but still it is showing failed to connect and the trading history and statistics just won't update

 
Cornelius Ng Wei Zhen #:

Hi Eleni, All done and checked but still it is showing failed to connect and the trading history and statistics just won't update

Then contact the Service Desk please.

Are you sure that the signal is still connected to MQL5.com and trading normally?

A lot of signals have been deleted or disconnected these past few days.

 
Eleni Anna Branou #:

Then contact the Service Desk please.

Are you sure that the signal is still connected to MQL5.com and trading normally?

A lot of signals have been deleted or disconnected these past few d

Eleni Anna Branou #:

Then contact the Service Desk please.

Are you sure that the signal is still connected to MQL5.com and trading normally?

A lot of signals have been deleted or disconnected these past few days.

I am the signal provider and I am certain the trades are all still running. To clarify, it is my own account monitoring that is not coming through as it keeps saying failed to connect. I am not trying to subscribe to any signal. 

 
Cornelius Ng Wei Zhen #:

I am the signal provider and I am certain the trades are all still running. To clarify, it is my own account monitoring that is not coming through as it keeps saying failed to connect. I am not trying to subscribe to any signal. 

Then only the Service Desk can help you.