Unable to download any chart history data or use strategy tester

 

Hi guys, my charts seem to be unable to download any historical data suddenly. The chart progresses 1 candle at a time, and would like to ask if anyone has a resolution for this? Here's a screenshot. Don't seem to be able to download tick data from my broker as well.


My strategy tester does not work as well. It comes up with the error as seen below.


Please help! not sure what occured all of a sudden but i cant trade at all now.

 
The charts, the price on the charts, the data, the time of the price on the charts - all of them are related to the brokers only.
So, you can open the other demo account with the other broker (in case you are using demo account), or ask your broker for support in case it is real/live account.