VPS Migration failed (MQL5 TECH SUPPORT HELP)

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Hi, I'm looking to change my VPS from one broker to another; however, anytime that I try the "Move subscription" window just resets to the original values (The account details I'm moving from). It doesn't provide any error message. 
 

See here: https://www.mql5.com/en/forum/172120#comment_4166892

Only one move per week allowed.

Move VPS from one MT4 trade account to another - How to migrate virtual servers to a new Metatrader service
Move VPS from one MT4 trade account to another - How to migrate virtual servers to a new Metatrader service
  • 2017.03.09
  • www.mql5.com
‌‌---------------- a‌nd just for information (in case you will need it): forum on trading, automated trading systems and testing trading strategies. For future reference, you can pause or move your vps subscription
 

Thanks Carl!

Do you know if I can move my subscription to a different Broker Server because that's my main issue. It doesn't even complete the one subscription per week. Any time I try to add the new broker and account info, the "Move" just disappears and nothing is changed in my virtual hosting subscriptions. 

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